============================================================================= AST RESEARCH, INC. TECHNICAL BULLETIN #0684 05-21-91 ============================================================================= NOVELL 386 WITH AST DESK TOP AND TOWER SYSTEMS The following problems are occurring with AST Cupid desktop and Cupid Tower systems configured with more than 16MB of RAM with Novell Netware 386 version 3.10: - System will lock up after attempting to mount the drives - Intermittent memory parity errors occur - Intermittent lock-ups occur The above problems occur because the Novell operating system has not been made aware of any memory above 16MB. This problem can be resolved by registering the memory with the Novell operating system so that it knows how to access the memory. To accomplish this, edit the AUTOEXEC.NCF file within the Novell install option as follows: REGISTER MEMORY [START(hex)] [LENGTH(hex)]. Using the chart below replace the [START(hex)] and [LENGTH(hex)] with the appropriate parameter. +-----------------------------------------------------------+ | TOTAL MEMORY START(hex) LENGTH(hex) | |-----------------------------------------------------------| | 20MB 1000000 400000 | |-----------------------------------------------------------| | 24MB 1000000 800000 | |-----------------------------------------------------------| | 28MB 1000000 C00000 | |-----------------------------------------------------------| | 32MB 1000000 1000000 | |-----------------------------------------------------------| | 36MB 1000000 1400000 | |-----------------------------------------------------------| | 40MB 1000000 1800000 | |-----------------------------------------------------------| | 44MB 1000000 1C00000 | |-----------------------------------------------------------| | 48MB 1000000 2000000 | |-----------------------------------------------------------| | 52MB 1000000 2400000 | +-----------------------------------------------------------+